Projects and recurring service, on one model.
IT services firms and MSPs juggle project delivery and ongoing service — and margin hides in both. Ontologic connects pipeline, projects, resourcing, and skills on one model, with AI that flags the at-risk work before SLAs or budgets slip.
Where MSP margin slips away.
- Fixed-fee projects that quietly go underwater while the team stays heads-down.
- Engineers allocated by gut feel, with no single view of real capacity.
- Recurring service and project work tracked in separate tools that don’t reconcile.
- Margin you only see after the quarter closes.
One model for project and service delivery.
Capacity across all work
See engineer allocation across projects and recurring service in one place.
Staff on real skills
Put the right certifications and skills on the right work, every time.
Risk flagged early
Budgets and timelines that reflect reality — with risk surfaced before it costs you.
An AI that acts
Ask what’s at risk and who to move; let it draft the update and re-staff the gap.
Find the margin in both kinds of work.
A 5–10% utilization swing can move operating margin 15–25% (Deloitte Global Consulting Outlook). That swing hides in misallocation and late visibility — exactly what one connected model surfaces before the quarter closes.
See Ontologic run on an IT services firm like yours.
We’ll show you project and recurring-service delivery on one model — with margin visible in both.